The flashing will start soon and the firmware upgrade will be completed in a few minutes. Save my name, email, and website in this browser for the next time I comment. How to change admin password in O2 wireless box? As you know, the wireless box comes with default password which you can change to ensure better security. Make sure the O2 wireless box router is connected to phone line and PC. If you chose the static IP address option when you signed up for O2 Business Broadband, you can find all the information you'll need in your Welcome Pack, and we emailed it to you as well.
To set it up manually:. Is my wireless network secure? Your O2 router comes with security features turned on as standard, so everything you send over the network is hidden from prying eyes.
Otherwise, click the Update button in the top left of the window to update it manually. You probably just need to uninstall and reinstall McAfee:. Unscrupulous websites Some websites can put viruses or spyware on your computer when you visit them.
The best way to avoid them is to stick to websites you know and trust, or ones linked to from other trusted websites. Be wary of free downloads — especially if you're downloading things using peer-to-peer P2P software. Make sure you thoroughly check everything for viruses before you use it. Be careful of any emails from people you don't recognise. Don't open any attachments unless you're completely sure they're safe.
If it's too good to be true, it probably is. Double check the small print of any software that claims to be paid for by advertising.
Sometimes this is a euphemism for 'it contains spyware'. The O2 wireless box will restart itself. If not, call us on Link to BT open reach coverage checker. Not right away, even though you are connected to a stop sell exchange your current service will continue working for the next 2 years.
If your address or business premises is connected to a BT Open reach exchange that has been flagged as stop sell, we can no longer offer any landline services at that address. Some Broadband services will also be unavailable. Yes customers connected to stop sell lines will still be able to calling and network features such as barring, call diverts and call forwarding.
No, the Stop sell is industry wide and moves between fixed service providers will no longer be possible for services on stop sell exchanges. Newer Fibre to the Premises products will be available in the future. Your current service will continue to be supported through the rest of your contract so a termination in contract would mean termination fees could apply.
If your new premises is connected to a stop sell exchange and we are unable to provide a new service, you will be able to cancel your contract without any termination fee's. A firewall checks all the information that passes between your computer and the Internet. If anything looks like it's not supposed to be there, the firewall will block it.
A firewall checks all the information that passes between your computer and the internet, protecting you from hackers, malware and viruses. To switch it off or change any of the settings:. Security level Click on the slider to move it between Lockdown the highest level of security and Open the lowest.
There are three other options in the security level section: Smart recommendations. These are alerts which appear when a programme on your computer tries to use the internet. You can turn them on or off using the dropdown menu:. Program permissions The Permissions column of the table shows whether the program is allowed to use the internet. To change the settings for a particular program:.
Trusted and banned IPs You probably won't need to use this setting. Enter the address into the IP Address box. Press OK. System services This option lets you set up the firewall to allow particular types of internet traffic to and from your computer. The standard settings should be fine but if you need to change them, the 'Help' option in the McAfee SecurityCenter explains how.
Event log settings The 'event log' is a list of things that the firewall has detected on your computer, such as programs trying to use the internet for the first time and other computers trying to communicate with your computer. Intrusion detection This is a list of common techniques hackers use and we strongly recommend you leave everything on this list selected. You might occasionally need to turn off your firewall temporarily, for instance, if you think it might be blocking a new program on your computer.
To turn your firewall off or on:. Press the Configure button there are two — you need the one that's higher up the screen. The bar will expand to show some text. The firewall doesn't block your computer sending or receiving anything to or from the internet, except programs which you've singled out in the 'Program Permissions' section.
The firewall doesn't block your computer sending or receiving anything to or from the internet. And it adds any program that tries to use the internet to the list of allowed programs. The firewall alerts you when a new program tries to use the internet. Unless you have a good reason not to, we recommend you use this setting. The firewall alerts you when a new program tries to use the internet, and won't give that program access until you tell it to.
This makes your computer invisible to the outside world. You'll be asked each time a new program tries to use the internet. Anything that tries to connect to your computer from the internet will be refused. This stops anything at all being sent between your computer and the internet.
Use this setting if you think there's something suspect on your computer that's using the internet. The program will be allowed to use the internet or not based on the firewall settings. This stops any programs loading automatically when you turn your computer on. Unless you have particular reason to do so, leave this option turned off. An ICMP ping request is a short message sent across the internet to your computer. Hackers sometimes use them to find computers which are online.
We recommend you leave this switched off, because it makes it harder for hackers to find your computer. If it tries to use the internet in future, a 'Smart Recommendation' will appear. It'll take you to a website to explain more.
In future you can change its settings from here. If you don't want to set a time limit, you can choose Never. Chat to us online Not found your answer? Live chat is the quickest way to get in touch with us. Skip to main content.
Cookies on O2 We use cookies to help you get the best experience from our site and show you more relevant products. Broadband - setup and security Problems getting your broadband set up? We can help you with that. Setting up and using your O2 router. What other devices can I connect to my O2 Business Broadband? Insert your set up CD into the computer you want to set broadband up on. Choose Add an extra computer to my O2 Business Broadband connection.
If you're still having issues: Check your cables — are they all properly plugged in? Switch off and on then try the process again. Call us free on Another added: " Is O2 network down? Someone else posted: " O2 down yet again. Virgin Media's website went down in November, leaving customers struggling to check the status of their broadband. While Sky broadband left hundreds of customers without access to internet after a broken network card disrupted the network.
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